FAQ Regarding Student Enrollment
Frequently Asked Finance Questions for Students Wishing to Re-Enroll at DeVry University
Q. If I have an outstanding balance owed to DeVry, can I still return to take classes?
A. Yes, you can, but you must first make a satisfactory financial arrangement to cover the outstanding balance. Please note that an "out of school" student is expected to make regular payments towards any outstanding balance, and a payment to cover a portion of any balance would be expected at "Resume" Registration.
Q. Can I get assistance if I need help in completing my financial aid paperwork?
A. Yes, assistance is available in person in the Student Finance Department (Room 247), or by phone at: 800-333-3879. Students can also contact a student financial advisor for help by email at nbr-aidinfo@devry.edu.
Q. In order to finalize my educational financing plan for the term in which I plan to resume my studies at DeVry, should I work directly with a Student Finance Advisor prior to my arrival for my scheduled registration appointment?
A. Yes, it is very important to complete your financial aid applications and to make your first financial arrangements BEFORE your registration date. Completing your financial arrangements as soon as possible will make your registration a smoother and more efficient process.
Q. Do I have to visit the Student Finance Dept. in order to apply for financial aid?
A. No, the application can be done by mail or online at http://www.fafsa.ed.gov/ and at various lender websites. Again, phone assistance can be obtained at: 800-333-3879, and email help is available at: nbr-aidinfo@devry.edu
Q. Why do I need to submit some of the same financial aid paperwork/applications again?
A. Some "previously submitted" documents, especially when starting a new financial aid year (July 1 to June 30), must be submitted before you can register.
For example, some of the following documents may be needed:
- A Stafford or Plus Master Promissory Note (if one is not on file with your lender)
- An Educard Agreement (for updated reference and other information)
- A FAFSA (if one has not been completed for the financial aid year in question)
- A Health Insurance Application (once a year for those that want health insurance)
- An Information and Authorization Form (to obtain updated instructions re:processing any student refurnds that you might receive)
Q. How much money do I need to bring when I register?
A. Your required payment at registration is determined after all of your financial aid and financing information is submitted and complete. We recommend that you finish the financial aid application process as soon as possible, so that your registration payment amount can be determined prior to your registration appointment.
Q. What should I do if I am contacted by the Student Finance Department to resolve an issue?
A. It is extremely important that you respond to any requests for information, documents, or payments in a timely manner. If you can not comply with the request for information or make a payment right away, it is still very important that you stay in contact with your Student Finance Advisor, so that options can be discussed and perhaps some extended time to resolve the issue can be given. Ignoring communications from the Student Finance Dept. can result in delayed or non disbursement of aid, delayed or non issuance of a needed student refund, and possibly dismissal from school. Your best course of action is to maintain contact with your Student Finance Advisor and to make an honest effort to resolve any outstanding issues.
Q. What should I do if I run into financial problems after I start classes again?
A. If you are facing financial difficulties, you should contact your Student Finance Advisor to determine what options are available to you. Perhaps, additional aid funding can be provided to you, or a revision of your course load or monthly payment plan can be discussed. Your advisor can also refer you to qualified credit counseling professionals, if you are facing problems related to bad credit, debt management, budgeting, etc.
